Hi. I can finally get to this! And I just looked at your “testimonials” page…this is not gonna make it there…tooo long. 🙂 I have been a client since 1990 – dealth with the Floyd Team on 7 different occasions: from property evaluations to buying and/or selling. Because of Glenn, Donna and Jacob, I have come to expect an above and beyond service: very professional, very knowledgeable, very honest and very friendly. And my recent experience only proved, again, why I did not even hesitate for a second to give them a call. Glenn: thank you so much for walking with me through the initial stage of looking for a house with a familiar person I have come to truly trust as my agent and as a friend, I needed this. And, at the perfect timing, you transferred me over to Jacob. Jacob: you are a welcomed and valued addition to the Floyd team! I have watched you grow up and all along one could see that you are a very intelligent person. This time, I needed to trust you with this big step I was taking and I immediately saw that you have been mentored very well – you are professional in what you do; and you truly do do your homework! Thank you for being frank with me when you thought a property would not suit my needs. Thank you also for being sensitive to my needs, wishes and fears; it really helped me to feel and know that you had everything under control. You walked with me well throughout the searching, negotiations and closing stages by good, frequent and fun communications, and you genuinely shared in my joy at the finish line. This time, I tasted from the other side the unpleasant fruit of dishonest dealings; how refreshing it was to experience that, after all these years, the Floyd Team has remained true to their original promise: an accountable and ethical business. Know that you stand out brightly! I will always cherish this overcoming experience in my life and be grateful, again, for the strong arm of the Floyd Team to walk it with! Regards and Blessings! Carole
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